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*Microwave safe under 2 minutes
Recyclable - Check locally, as they may not be recyclable in your area.

FAQ

Orders & Purchases

How do I cancel or edit an order?

Please contact us as soon as possible if you need to change or cancel an order. Email us at ben412192@gmail.com with your order number, and we'll do our best to update it before it ships. Once an order has been processed, we may not be able to make changes.

How can I track my order?

You'll receive a shipping confirmation email with tracking information once your order ships. If you haven't received tracking within a few days of ordering, email ben412192@gmail.com and we'll look into it.

What if there's a problem with my order?

If your order arrives damaged, incorrect, or incomplete, email ben412192@gmail.com with your order number and a description (photos help) of the issue, and we'll make it right.

I didn't receive all of my order.

Large case orders sometimes ship in more than one package. Check your shipping confirmation email to see if items were split up. If something is still missing, email us at ben412192@gmail.com with your order number and we'll investigate.

FAQ

Returns & Exchange

What is your return policy?

We offer a 30-day return policy — you have 30 days after receiving your order to request a return. Items must be unused and in their original packaging.

How do I start a return?

Email ben412192@gmail.com with your order number and the reason for your return, and we'll send you instructions on how to proceed.

Can I exchange an item instead of returning it?

Yes. Let us know what you'd like to exchange it for and we'll help you get the right product.

How long do refunds take?

Once your return is received and approved, refunds are issued to your original payment method within 10 business days.

FAQ

Shipping & Tracking

Can I change my shipping address after placing an order?

If your order hasn't shipped yet, email ben412192@gmail.com as soon as possible and we'll update it. Once an order has shipped, we're unable to change the address.

How much does shipping cost?

Shipping is calculated at checkout based on your order weight and delivery speed. Rates typically range from about $4.90 for small Economy shipments up to $19.90 for larger, heavier cases.

How long does shipping take?

Economy shipping takes about 5-8 business days, and Standard shipping takes about 3-4 business days. You'll receive tracking information by email as soon as your order is on its way.

Have another question?

Reach out any time at ben412192@gmail.com — we're happy to help.